Terms and Conditions

Effective Date: July 23, 2026

Welcome to Xentra Solutions LLC. These Terms and Conditions ("Terms") govern your use of our website and the services provided by Xentra Solutions LLC ("Company," "we," "our," or "us").

By accessing our website or purchasing our services, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Our Services

Xentra Solutions LLC provides professional business services, including but not limited to:

  • Website Development
  • Search Engine Optimization (SEO)
  • Digital Marketing
  • eBay Management Services
  • UK Company Formation Assistance
  • Business Consultation

The exact scope of work for each service will be agreed upon before the project begins.

2. Quotes and Pricing

All prices displayed on our website are in United States Dollars (USD) unless otherwise stated.

Quotes provided for custom projects are valid for 30 days from the date of issue unless specified otherwise.

Prices may change without prior notice, but confirmed orders will not be affected.

3. Payment Terms

Payment terms may vary depending on the service purchased.

For one-time services:

  • Full payment may be required before work begins unless otherwise agreed.
  • Certain projects may require a deposit before development starts.

For monthly services:

  • Subscription fees are billed according to the selected plan.
  • Continued service depends upon timely payment.

Failure to make payments may result in suspension or termination of services.

4. Client Responsibilities

To complete your project efficiently, you agree to:

  • Provide accurate information.
  • Supply required content, images, logos, and documents.
  • Respond to requests within a reasonable timeframe.
  • Review submitted work promptly.
  • Obtain any necessary rights or permissions for materials you provide.

Project delays caused by missing information from the client may affect delivery timelines.

5. Project Timelines

Estimated completion times are provided for planning purposes only.

Delivery schedules may change due to:

  • Delayed client feedback
  • Additional feature requests
  • Technical issues
  • Third-party service delays
  • Unforeseen circumstances

We will communicate any significant changes as soon as reasonably possible.

6. Revisions

Each service package includes a specified number of revisions.

Additional revisions or requests outside the agreed project scope may incur additional charges.

7. Intellectual Property

Upon receipt of all agreed payments, ownership of the final deliverables transfers to the client unless otherwise agreed in writing.

Xentra Solutions LLC retains ownership of:

  • Internal development tools
  • Templates
  • Frameworks
  • Source libraries
  • Proprietary workflows
  • Reusable code components

We may reuse our internal development resources for future projects.

8. Third-Party Services

Some services may involve third-party platforms, including but not limited to:

  • Shopify
  • WordPress
  • Google
  • Meta (Facebook & Instagram)
  • eBay
  • Companies House
  • Hosting providers
  • Domain registrars
  • Payment processors

We are not responsible for service interruptions, pricing changes, account suspensions, policy decisions, or operational changes made by these third parties.

9. UK Company Formation

Our UK Company Formation service provides assistance with the company registration process.

We do not guarantee:

  • Approval of company registration
  • Approval of business bank accounts
  • VAT registration approval
  • Acceptance by payment providers
  • Approval by government authorities

Final decisions remain with the relevant authorities and service providers.

10. SEO and Digital Marketing

SEO and digital marketing results depend on many factors beyond our control, including competition, search engine algorithms, market conditions, and customer behavior.

Therefore, we do not guarantee:

  • First-page rankings
  • Specific keyword rankings
  • Increased revenue
  • Guaranteed traffic
  • Guaranteed sales
  • Specific advertising performance

We focus on applying industry best practices and continuous optimization.

11. Website Development

We build websites according to the agreed project requirements.

Unless specifically included in your proposal, our services do not automatically include:

  • Domain registration
  • Web hosting
  • Ongoing maintenance
  • Premium plugins
  • Premium themes
  • Third-party software licenses
  • Content writing
  • Product uploads beyond the agreed scope

Additional services can be purchased separately.

12. Refund Policy

Due to the nature of digital services, refunds are handled on a case-by-case basis.

Refunds generally cannot be provided after significant work has commenced or when services have already been delivered.

If you believe there is an issue with your project, please contact us so we can work toward a fair resolution.

13. Limitation of Liability

To the maximum extent permitted by law, Xentra Solutions LLC shall not be liable for:

  • Loss of profits
  • Business interruption
  • Data loss
  • Lost opportunities
  • Indirect damages
  • Consequential damages
  • Third-party service failures

Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

14. Confidentiality

We respect your privacy and treat confidential business information responsibly.

Any confidential information shared during a project will only be used for the purpose of delivering the agreed services, except where disclosure is required by law.

15. Termination

Either party may terminate a project or service by providing written notice.

If services have already been performed, payment remains due for work completed up to the termination date.

Any outstanding balances must be settled before final project files are released.

16. Website Availability

While we strive to keep our website available at all times, we cannot guarantee uninterrupted access due to maintenance, technical issues, or events beyond our control.

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

18. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time.

Changes become effective once published on this website. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

19. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Xentra Solutions LLC is legally registered, unless otherwise required by applicable law.

20. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us.

Xentra Solutions LLC

Email:
    info@xentrallc.com
    sales@xentrallc.com

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM

Acceptance of Terms

By using this website or purchasing any services from Xentra Solutions LLC, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.